Refund policy

Last Updated: June 2026

At IDYLL, every product release is produced in limited quantities. Due to the exclusive nature of our products, all sales are final.

We do not accept returns, refunds, or exchanges for:

• Incorrect size selection
• Change of mind
• Buyer's remorse
• Accidental purchases
• Normal wear and tear

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery at idylloficial@gmail.com. To request an exchange, provide:

• Your order number
• A description of the issue
• Clear photographs showing the damage or defect

If approved, we will provide instructions for the exchange process. We reserve the right to deny requests that do not meet the requirements outlined above.

Lost or Stolen Packages

IDYLL is not responsible for lost, stolen, delayed, or misdelivered packages once the shipment has been transferred to the carrier and tracking information has been provided.

Contact

For assistance regarding damaged items, please contact us at idylloficial@gmail.com.